"It wasn’t until we connected with Empact Parcel that we realized we could sell our products internationally and still turn a profit"
CHALLENGE #1: PRICING
If you're like most shippers, your true international volume (excluding ground to Canada/Mexico) makes up less than 10% of your total parcel volume. You should know that this creates a unique opportunity for carriers to maximize profitability on your account while still appeasing you with aggressive domestic pricing.
Service level pricing is loosely based on the volume that the carriers anticipate capturing - but if your international rates are preventing you from being able to service customers while remaining profitable, the international market will never be a viable option for your business.
CHALLENGE #2: SERVICE
If you’re familiar with shipping international parcel, you know some of the headaches that can arise. Maybe your package gets held up at customs, maybe your paperwork was missing some key details, or maybe you simply need an update on delivery. Whatever the issue is, you deserve to have a carrier that can quickly and effectively find a solution to your problem.
CHALLENGE #3: TECHNOLOGY
Complex, time consuming, and extremely manual - If these words come to mind when you think about processing international shipments, it's not you - it's your shipping platform.
Empact Parcel is an authorized reseller of DHL Express. If you’re open to making the switch from UPS or FedEx, there are several benefits of using DHL Express when coupled with Empact Parcel.
SOLUTION #1: PRICING
As an authorized reseller of DHL Express, we'll give you access to rates that are more competitive than anything that DHL, UPS, or FedEx will grant to a direct customer. We show an average savings of 15-30% for clients that typically ship intl parcel through DHL, UPS, or FedEx direct.
No Volume Commitments - If you ship any international packages, you qualify for our top-tier pricing.
SOLUTION #2: SERVICE
The Empact Support Team monitors all DHL shipments, from origin to destination, to ensure that any carrier or customs related issues/delays are corrected immediately.
Dedicated account managers are assigned to every shipper – Enjoy having a single point of contact for any questions or concerns that may arise.
SOLUTION #3: TECHNOLOGY
Free top-tier shipping portal which includes: instant rate quotes for imports and exports, address book, label manifesting, shipment history, integrations, and more.
Streamline your shipping process with our web-based shipping portal
Reach out to our team today to start saving 15-30% on your international parcel shipments.